Most points coverage tells you a number went up. That is rarely the useful part. We track the seven things that actually move this industry, then we tell you what it changes for a household or a business that runs on points. When we get something wrong, we post the correction and leave it up.
This desk opens with a piece on why three loyalty programs quietly restructured their award charts this month, and what that pattern means for anyone holding transferable points. Check back shortly.
Facts come from the issuer, the airline, the hotel group, or the government. Where we rely on another outlet's reporting or analysis, we name them and link them. Forum posts and scraped data sets are never treated as facts.
Points facts expire. Every claim on this site shows when we verified it, so you know whether to trust it today. If a page has gone stale, its date will tell you before it costs you anything.
Every post is written by Keslie or Nick, under a real byline, and every piece contains something we learned first-hand: a redemption we actually booked, a question an attendee actually asked, or an opinion we will defend.
When we get something wrong, the correction is posted on the article with the date it was made, and the original error stays visible rather than being quietly edited away.